Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Vistora is a modern fashion and lifestyle brand offering a curated selection of both brand-new and thrifted clothing, including jeans, t-shirts, kurta sets, and accessories like watches, shawls, and bracelets. Our focus is on delivering complete, ready-to-wear looks that combine premium style with everyday comfort and affordability. From curated outfit combinations to a seamless online shopping experience, Vistora makes it easy for customers to express their style with confidence, creativity, and convenience.
You can reach our customer support team by emailing support@vistoraofficial.com, calling +91 933-624-8054, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We accept returns for both defective and non-defective products within 7 days of delivery, as long as the items are in new, unused condition with original packaging. Returns can be made in-store or by mail using the prepaid return label included in your package. There are no return shipping fees or restocking charges. Refunds are processed within 14 business days to the original payment method. Exchanges are not accepted.
For full details, please visit our Return & Refund Policy.